Terms and Conditions

PAYMENT TERMS:

For All events, a 25% deposit is required upon agreement to lock in your date. If event date is less than 30 days from contract date, then a 50% deposit is required. Deposit can be paid with a Company Credit Card from a deposit invoice online.

For new, or out-of-state clients, our terms for the payment of the balance due are COD.
You may pay onsite before the production by Cash or Credit Card. We can also send you an invoice prior to the event that can be paid by Credit Card online.
Additional charges will be calculated prior to final invoice and added to the Balance due.
We take Discover, Visa, MasterCard and American Express to facilitate expedited payment.

For established clients, terms for Balance Due are NET 15 cash or company check ONLY.
We will never do terms longer than NET 15. If your company typically has a longer cycle than Net 15, then our terms will be COD, payable by credit card, cash, or check in advance.
Please do NOT wait 15days and then call us with your credit card info, as our Net 15 terms are extended to our clients in the expectation of payment by check or cash.

PORTAL to PORTAL

All rates, including half days, are based on portal to portal from Syracuse, New York, i.e., we’re on the clock when we leave Syracuse and off the clock when we return. Shows/shoots in Onondaga County are not subject to Portal to Portal.Please note that this does NOT mean that travel time is at straight time.

LUNCHES AND BREAKS

A fed and watered crew is a happy crew. If you PROVIDE lunch, you can give the operator a half hour lunch – which is ON the clock. If you don’t provide lunch, then a full hour lunch must be given, and the hour is OFF the clock.

CANCELLATION POLICY

A 100 percent cancellation fee applies for cancellations occurring with one day’s notice or less (i.e. cancelling the day before – or the day of – a shoot.)

A 50 percent cancellation fee occurs with two days notice or less.